Introduction 

• All information shared with us by our clients will be held in confidence and not shared outside of We Stand unless,

• We have clients’ express permission

• There are exceptional circumstances in which we will be required to give information to third parties

• Condentially lies with We Stand as a whole and not an individual worker.

• Confidentiality will be discussed with clients using We Stand services and they should be given a copy of the Confidentiality Policy on request.

Records 

• All records are electronically stored in our confidential database

• Clients may request to see any information We Stand has on record about them or their child/ young person.

• Information may be withheld if it relates to a third party who has not given permission for it to be shared or if sharing the information may put a person at risk of harm

Sharing information outside of We Stand

• Whenever possible, an individual or their parent/ carer will be supported to share the information themselves

• When this is not possible or appropriate,  the person or their parent/ carer will be informed of information to be shared and their permission to share this will be sought and recorded.

• Information may be shared without permission in exceptional circumstances

Exceptional Circumstances 

We Stand employees and volunteers will only breach confidentiality if,

• They consider a child or an adult with care and support needs is at risk of serious harm, or,

• It is necessary to assist the prevention or detection of a serious crime.

Wherever possible, and if appropriate, individuals or their parent/ carer will be advised before any action is taken. 

Unauthorised Breaches of Condentiality 

If anyone using We Stand services considers that their confidentiality has been breached, they may make a complaint in accordance with We Stand’s Complaints Procedure.